Cautious or Suspicious?

By Walter Boomsma, MSG Communications Director

Unfortunately, a certain amount of both is in order when using the Internet. Of course, it’s not just limited to the Internet, although the Internet makes other scams and schemes possible. In the most recent Communication Short, I mentioned receiving some inquiries regarding a letter members are receiving that appears to be coming from National Grange. Since then, I have received it and dug a little deeper.

First, congratulations to those who were suspicious and cautious. If you’ve been wondering why Dave keeps calling about your car warranty, it’s because some people fall for it–enough to make it worthwhile.

One of the first questions about the letter I was asked was, “Did it really come from National Grange?” Now that I’ve received it and looked it over carefully, I can answer that question accurately. A precise answer is, “no.” It was postmarked from Texas. Everyone knows National Grange is located in Washington, D.C. It seems more likely that it was mailed by the Insurance Company making the “free” insurance offer. (American Home Life Insurance Company-AHLIC is located in Texas.)

The next logical question was, “Is it legitimate?” In order to answer that question, I visited the National Grange Website Member Benefits Section. There is no mention of AHLIC there. (I should note that any offer described as “free” puts me on alert because I know that’s not the whole story.) Personally, I’d be done with the offer at this point, but I went one step further so I could share it with members.

I did a quick check of the company on Investopedia. AHLIC (under several different names) is a “legitimate” company. They’ve actually been around for 75 years. There is, however, some big BUTS. The Better Business Bureau assigns them a one-star rating (five being the best). And a quick read of the reviews on Trusted Choice was enough to send me running.

My point is to use caution and suspicion–I am not reviewing the company on your behalf. Before you accept any “free offer,” you should do a little research and your own thinking. In the business world, we call it “due diligence.” I honestly don’t know how this letter came about. I’m sure this insurance company is legitimate, but their products and business model aren’t for me. Obviously, they are for some or they wouldn’t be in business.

With all National Grange Staff at the National Convention, it wouldn’t be easy to quickly confirm validity of the letter. It may, in fact, have been “authorized” by someone at National Grange, although I seem to remember an agreement that National Grange would not share member contact information with other companies and organizations. That might be a different issue.

The point this allows me to make is that we do well to view all communication with some degree of caution and suspicion. Many of you will recall some email and text messages that appeared to come from MSG Master Sherry.

We can wish the world was a safer place, but it isn’t. Caution and suspicion don’t have to become paranoia. Caution and suspicion are tools. We need not live in fear.

One fellow who decided to “take on” a fraudster shared his experience. If you’d like ten minutes of entertainment on this topic, I have embedded a video for you to watch. It just might prove that spammers are not always terribly bright. In fact, our hero uses caution and suspicion in a funny turnabout!

I couldn’t resist putting this post in the “Family Health and Hearing” category. Safety is an important aspect of health!

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