View from the Farm – May 2024

Webmaster’s note: The format of this column includes all of the Quill’s Endians participating at various times and in various ways! Phil writes this month’s column.

The Mother of Invention

Some years ago, Heather and I were asked to teach a portion of a class for beginning farmers. A portion of our presentation included listing a few ideal skill sets for a small farmer. We had a little fun with this. The list was usually long and included diesel mechanics, carpentry, electrical knowledge, plumbing, heavy equipment operating, chainsaw proficiency, butchery, basic veterinary skills, welding, computer skills, etc… 
Mind you, I didn’t even get to the “farming” part!

One could spend a lifetime learning any one of these trades well, let alone being able to demonstrate a passing level of proficiency in all of them. So most of us get by. We hire out what we can afford and either dispense with the need or find a workaround for the rest.

I’ve been meaning to take a welding class for decades. Somehow, the time to do it has eluded me. Thankfully, we have seldom needed welding skills as we have not owned much equipment.

This is all changing as Carolyn and Benjamin are amassing tillage, cultivating, forage, and woods equipment for their team of horses. A lot of this equipment has been hanging out on rock walls or in barns around the peninsula for decades and requires maintenance and repair.

For Christmas, I gifted the farm and family an arc welder and an acetylene torch, two important components of metal working. The arc welder came to us from a dear friend whose husband has passed and, until now, has sat in our shop awaiting a 240v outlet. A store is still holding on to ‘our’ acetylene torch, unaware of my plans to purchase it.

Necessity is a good motivator. Last week, after cracking the loader frame on the tractor again, Benjamin and I decided to try and fix the issue. The professional welder we hired a few months ago had declared our problem fixed, emphasizing, “You can’t break that.”

We snaked the required heavy duty wire through an underground chase to the barn and found the correct outlet for the machine, wired it, and blew no fuses in the process. Thankfully for us, Benjamin has taken a welding class. Two days post-repair, the farm weld is holding! 

We hope this will continue. 

Meanwhile, Benjamin is practicing on other projects. Our ’96 Tacoma is on the shortlist for repair. Exciting.

It is apparent that more trade skills will need practicing in the near future as needs arise here. I read somewhere,”Maine only has one plumber (fill in the blank for other tradespeople), and he is not answering his phone.”

On to fence-mending this week so the cows can be turned out of the barn for the season.  Now, that is a skill in which I’m well practiced.


Heather and Phil Retberg and their three children run Quill’s End Farm, a 105-acre property in Penobscot that they bought in 2004. They use rotational grazing on their fifteen open acres and are renovating thirty more acres from woods to pasture to increase grazing for their pigs, grass-fed cattle, lambs, laying hens, and goats. Heather is Vice President of Halcyon Grange #345 and writes a newsletter for their farm’s buying club of farmers in her area and has generously permitted us to share some of their columns with Grangers. Visit the Quill’s End Farm Facebook Page for more information.

View from the Farm – April 2024

Webmaster’s note: The format of this column includes all of the Quill’s Endians participating at various times and in various ways! Phil writes this month’s column.

Hanging on and letting go…

As humans, we want to hold on to the good things: A perfect day.  A good hearty laugh.  A job well done.  Satisfaction.  A great meal. Love.

And yet, as humans, we also hold that all good things come to an end.

I had to let one good thing come to an end last week.  As far as things go, a Toyota Tacoma with 356,000 miles on it is at its scheduled end.  Perhaps beyond it, since it came to Quill’s End uninspectable several years ago.  Alexander got it back on the road, and for 50,000 miles, it served me well.  It also served as a great memory, as it was passed onto us by someone we loved, whose time came to an early end.

Now, I vacillate over this little truck’s future.  I want to think that it can continue on with the right fix.  I want to take it for granted and have it last forever, to hold on to the good thing.  I want to know that I’ll still think of my friend while driving down the road, and smile at his relentless kindness.

But for now, I’ll pass it twice a day, still buried in the mud from its last attempt to bring water to the hogs in the lower field, its frame cracked from the force of trying to separate it from the suction of the saturated soil.

Can I take consolation from a search for my next Tacoma?  The excitement of the possibility of another good thing?  Perhaps another story, another memory can accompany me as I drive and work.


Heather and Phil Retberg and their three children run Quill’s End Farm, a 105-acre property in Penobscot that they bought in 2004. They use rotational grazing on their fifteen open acres and are renovating thirty more acres from woods to pasture to increase grazing for their pigs, grass-fed cattle, lambs, laying hens, and goats. Heather is Vice President of Halcyon Grange #345 and writes a newsletter for their farm’s buying club of farmers in her area and has generously permitted us to share some of their columns with Grangers. Visit the Quill’s End Farm Facebook Page for more information.

View from the Farm – March 2024

Webmaster’s note: The format of this column includes all of the Quill’s Endians participating at various times and in various ways! Phil writes this month’s column.

At Least There’s Still Bacon…

Two years ago I resigned myself to the reality that, despite my best intentions, I would just never get to the task of improving an overgrown two and a half acres on the farm, the “Hidden Field”. I had cleared and rocked it 15 years earlier, but never improved its fertility so that it would produce good grass. I looked away for a second and it grew trees.

I had to come up with a plan that put me down in the Hidden Field every day because, as the adage goes, “A farmer’s feet are the best fertilizer.” The first step was to level the alder patch.

A friend of ours had just started a land-clearing business with a machine that literally shreds trees and incorporates them back into the soil. It is a beast of a machine that exists only for tree death. After he finished his work, and I was still ruminating potential uses for the new clearing, it grew nasty woody shrubs. Time for action.

With Benjamin’s return to the farm from college last spring, uses for that piece of land started to become more possible, so… I called in the hogs. 

We have now rotated hogs over about half of that ground. They match my friend’s machine in disruptive power, but also fertilize and produce pork on the side.  How clever am I?

Coming into this “winter,” I had to choose whether to leave the hogs on that patch or move them closer to the barn. Getting feed and water to them 1/3 mile away and across our main field could prove difficult in the shoulder seasons. I thought I’d order up two different weather scenarios in order to cover my bases. Old-fashioned Maine winter with frozen ground for easy transport of food and water OR mild, dry winter for less easy, but not all that messy, transport.  

I got mixed results with my order and got a mild and wet, wet winter. Not the ideal that I ordered up. Getting a truck to them has become tricky, and has churned more soil than I like. I’m afraid that working that two and a half acres has now become slightly more.  I’ll have to clean up my mess come warmer weather. My cleverness thwarted, at least there’s still bacon.


Heather and Phil Retberg and their three children run Quill’s End Farm, a 105-acre property in Penobscot that they bought in 2004. They use rotational grazing on their fifteen open acres and are renovating thirty more acres from woods to pasture to increase grazing for their pigs, grass-fed cattle, lambs, laying hens, and goats. Heather is Vice President of Halcyon Grange #345 and writes a newsletter for their farm’s buying club of farmers in her area and has generously permitted us to share some of their columns with Grangers. Visit the Quill’s End Farm Facebook Page for more information.

View from the Farm – February 2024

Webmaster’s note: The format of this column includes all of the Quill’s Endians participating at various times and in various ways! Phil writes this month’s column.

From Melting Heart to Skeptic to Squealsome

In the recent past, I wrote a series of missives that featured our dairy cows, and brought you a glimpse of their characters and dispositions.  Many of the cows inherit their dams’ looks, personalities, and intelligence.  It is not uncommon for us to mistakenly call a cow by their mother’s name or do a double take to be sure at whom we’re looking.

Our latest round of calves from Pippin, Ariel, and Emily are no exception to the observation, and minutes in their presence can take me back to when Pip and Ariel were calves (we did not know Emily as a calf.)

Time will tell whether they grow into more of their mother’s attributes, but for now, the basics are certainly showing through.  An entry into their pen will most likely yield a quick response from Pippin’s calf, and a heart-melting face that demands a good scritching.  Pippin had that same presence as a calf.  

Out of curiosity, Ariel’s calf will approach me, but, like Ariel, she’ll not demand.  She will quietly, patiently wait.  I hope she will get Ariel’s quiet sweetness, and her keen mind.  You don’t really need to show Ariel twice.

Emily’s calf?  She needs other engagements in order to tolerate me.  Pet her during breakfast, sure, but afterwards…why?  Emily is fairly new to Quill’s End, and has taken her time warming to my care.  She is still a skeptic.  I figured it was a nurture, not nature phenomenon.  Now I’m not so sure.  Is skepticism a genetic trait?   I am sure that I’d like to end the skepticism in her progeny.

It really is a blessing to work with the cows generation after generation.  It is something I do not get to do with the hogs we raise.  We do not keep sows, but buy in piglets.

Our last four batches of piglets have come from Emma and Trent Quinby of Spring Tide Farmstead.  Avid porcine advocates, they wax eloquent about the sows from whence our piglets come.  I get to hear about the particular personality traits that have been passed on to the piglets.  I have yet to ask about one particular piglet in our winter-spring batch.  In 20+ years of raising hogs, I’ve never had one that squeals from the moment I arrive to feed until the moment his mouth is too full to vocalize.

That little guy loves his vittles.  His excitement at mealtime is truly enviable.  He has been thinking about mealtime since mealtime, and one more second is one too many.  I have to smile while feeding this guy, and at the quiet that my efforts produce. 


Heather and Phil Retberg and their three children run Quill’s End Farm, a 105-acre property in Penobscot that they bought in 2004. They use rotational grazing on their fifteen open acres and are renovating thirty more acres from woods to pasture to increase grazing for their pigs, grass-fed cattle, lambs, laying hens, and goats. Heather is Vice President of Halcyon Grange #345 and writes a newsletter for their farm’s buying club of farmers in her area and has generously permitted us to share some of their columns with Grangers. Visit the Quill’s End Farm Facebook Page for more information.

View from the Farm – January 2024

Webmaster’s note: The format of this column includes all of the Quill’s Endians participating at various times and in various ways! Phil writes this month’s column.

No Need for Words

It has been a week for new beginnings at Quill’s End Farm. A new batch of 8-week-old piglets from Spring Tide Farmstead in Sedgwick arrived first. Then came two heifers from cows Pippin and Ariel.

Most times, calvings go ever so smoothly, and sometimes, well…snafu.

Pippin made a snafu. In the wee hours of Wednesday, she birthed her heifer in the coldest spot in the barn. You’ll recall we had some weather on Wednesday. By the time I arrived in the barn for morning milking, that little calf was cold, and her attempts to stand weren’t enough. Calves really need to get up and going quickly. They also need to find that magical colostrum elixir to survive and thrive. I tucked her into a warmer spot for the duration of milking time. But by the time I finished, she could barely suck on a nipple. 

Fortunately, under slightly different circumstances last year, I learned how to intubate a calf. That saved a life this week, as her first four feedings required nothing of her. Every chore time, we offered her a bottle with her mother’s warm milk. Yet on day two, even Carolyn’s hour-long effort only put four ounces into her. 

Imagine our surprise the next chore time when Carolyn tried again and the calf nursed down a litre (just over a quart here in the USA) in record time. We knew then she would make it. My heart jumped the next morning when upon my arrival in the barn, she was nursing from Mama Pippin like a champ. No more intervention needed.

In stark contrast, Ariel (Pippin’s daughter) calved this morning. I knew it would happen today because she told me.

When a dairy cow is on vacation from lactation, she does not come into the milking parlor. The cows in milk know their turn and wait at the door to the parlor accordingly. Ariel has not set her aims toward that door for two months, but she did this morning. Over the half door, she looked at me longingly as if needing attention, and then found a spot in the barn to isolate herself.

During milking time, the barn floor is devoid of bedding as it has been removed with the manure. Not until after milking, while the cows are all still eating, is fresh bedding applied to the floor. Ariel waited patiently. As soon as I bedded the best calving spot (extra thickly), she made her nest and got to work. Two hours later the calf was on her feet and looking for nourishment. 

Most times, things go ever so smoothly.


Heather and Phil Retberg and their three children run Quill’s End Farm, a 105-acre property in Penobscot that they bought in 2004. They use rotational grazing on their fifteen open acres and are renovating thirty more acres from woods to pasture to increase grazing for their pigs, grass-fed cattle, lambs, laying hens, and goats. Heather is Vice President of Halcyon Grange #345 and writes a newsletter for their farm’s buying club of farmers in her area and has generously permitted us to share some of their columns with Grangers. Visit the Quill’s End Farm Facebook Page for more information.

View from the Farm – December 2023

Webmaster’s note: The format of this column includes all of the Quill’s Endians participating at various times and in various ways! Phil writes this month’s column.

Gather, Laugh, Eat

Last week, we had a wonderful reminder of what a good snowfall can do. The browns and grays of late fall, along with the murky weather, gave way to a brilliant landscape of snow and sun. The reflected light, blindingly bright, brought with it cold weather that invigorates the body and mind.

It changes routines this new environment. The driveway, the paths, every coming and going must be cleared or recorded in a frozen memoir. The hose to water the livestock now receives more attention than any other time of year. Careful metering means running water that does not overflow the troughs. Careless metering means frozen lines or flooded places. The need to drive anywhere now has a time before takeoff component, to clear, to warm, and to scrape. Careless summertime steps now must shorten and become mindful of the ice beneath.

Bernd Heinrich, in A Year In The Maine Woods, reminds me that the coming of snow also shows the evidence of traffic. The pastures record but a fraction of the night traffic that occurs. The snow records it all. Walking the pigs’ fence line shows me who else I’m feeding when they dare venture into the open field, where they came from, and where they went. It truly is fascinating how populated everything is and how many wild things walk the same ground every day.

So, it is with sadness that I reminisce on the past week because today, the landscape has taken a 180-degree turn and pushed us back a couple of weeks. This current weather can only be helped by culinary delights. Beef stew, yup. Veal or beef short ribs…oh, my! Burritos with spice to warm from the inside out, please. Steak, home fries, and a beer? Tastes like summer. Tacos with salsa and Queso Fresco? I’m nearing the equator.

Late fall and winter give us that opportunity to draw closer to our loved ones. You can’t work outdoors as much, so gather, laugh, and eat.


Heather and Phil Retberg and their three children run Quill’s End Farm, a 105-acre property in Penobscot that they bought in 2004. They use rotational grazing on their fifteen open acres and are renovating thirty more acres from woods to pasture to increase grazing for their pigs, grass-fed cattle, lambs, laying hens, and goats. Heather is Vice President of Halcyon Grange #345 and writes a newsletter for their farm’s buying club of farmers in her area and has generously permitted us to share some of their columns with Grangers. Visit the Quill’s End Farm Facebook Page for more information.

View from the Farm – November 2023

Webmaster’s note: The format of this column has changed a bit, with all of the Quill’s Endians participating at various times and in various ways! Phil writes this month’s column.

Generosity of Spirit

While Heather and I were in our food access talk at the MOFGA farmer-to-farmer conference, one of our fellow presenters uttered a phrase that I think is not often uttered.  They missed 2020.  Specifically, they missed the mutual aid and feelings of togetherness that the pandemic fostered. 

The statement has steeped for a week: they missed 2020.  It reminded me of the eight months that were March through November 2020.  You might recall that Quill’s End had some fortuitous “coincidences” that allowed us to step up our production and pivot quickly to meet a rapid increase in demand at the farm.  We had four heifers calve in early April, and our piglet producer had some hogs from the previous fall that we acquired that did not require six months to finish.  This allowed us to have a more stable and plentiful supply for community members who remembered we existed, and our farm store became a convenient way to shop in an era of extreme caution and increased attention to health.  

That was a transition year for the other farmer as well, as they decided to offer a vegetable CSA as a response to the pandemic.  Once the seeds were in the ground, they had someone volunteer to pay for two shares.  One for them, one to give away.  They publicized the free share and had five more donated.  The work then was to find the need.  There were more donors than willing recipients. 

Despite the tension, guarded nature, and anxiety that COVID-19 produced, it also engendered mutual aid and community care. Our farming colleague shared that they miss the concern, heightened awareness of others, and generosity that came with that shared experience.  Times of difficulty bring out the best in our humanity.  Times of fear bring us to our neighbors.  Times of visible need produce generosity.  

More “normal” times have mostly returned us to convenience, and now they must put in more time to raise money for the CSA shares that go to those in need or lose farm income to provide for the increasing needs themselves.  

At Quill’s End, we saw people in 2020 and 2021 that we don’t see at the farm anymore.  Farm shopping isn’t as convenient as town shopping.  Life has returned us to our busy selves, and somehow, without the six-foot distancing, we see each other and converse less.

The pandemic certainly was awful and has left an imprint on our society that will take time to overcome, but we can move forward still with the same concern for others, principles of mutual aid, and the generosity of spirit that came with it.  Isn’t it great that now we can do it with a hug?


Heather and Phil Retberg and their three children run Quill’s End Farm, a 105-acre property in Penobscot that they bought in 2004. They use rotational grazing on their fifteen open acres and are renovating thirty more acres from woods to pasture to increase grazing for their pigs, grass-fed cattle, lambs, laying hens, and goats. Heather is Vice President of Halcyon Grange #345 and writes a newsletter for their farm’s buying club of farmers in her area and has generously permitted us to share some of their columns with Grangers. Visit the Quill’s End Farm Facebook Page for more information.

View from the Farm – October 2023

Webmaster’s note: The format of this column has changed a bit, with all of the Quill’s Endians participating at various times and in various ways! This month’s column is written by Phil.

Could this be why?

Every year it happens. The cool starts to the days. The dark, dark early mornings. The hints of the colors to come as September advances.

It all invigorates me and adds a quickness to my step. I wonder if it is the cool, the beauty, the bounty, or…the foreshadowing. My northern brain, lacking long-term memory, has lulled me into a false sense of security. The cool starts prick the recesses of my mind, and lead me to inventory: time for the wood to be in the shed, time to harvest and preserve, time to start all the projects that had a vague end time of “before the snow flies.”

 Perhaps this is why a strawberry tastes better warmed by the sun, and an apple tastes better cold and crisp off of the tree. One says, “kneel, stay awhile and linger with my taste in your mouth,”; the other says, “reach, stretch, climb and I will refresh you for your task.”

Perhaps this is the reason that the migratory birds scream, “suckers!”, as they bee-line it to where it is still strawberry season.

Perhaps this is the reason the ones that stay stop breeding for the year and concentrate on their own calories instead of their descendants’.

Perhaps this is the reason the trees hint at their imminent sleep with dazzling colors that leave them naked and free from the pursuits of the last year.

I wonder if they all feel it like I do. Do the trees feel the dark and the cool and think, “better start in on that”? Do the birds wonder what happened to the summer and why they didn’t start in on something sooner?
 

Every season has its cares, and I am so grateful that fall’s cares, while as urgent as the rest of the seasons, can be accomplished in the comfort of crisp autumn air.

Every season also comes with its own flavors, and fall offers the bounty of the land: slow-cooked veal stew simmered with garlic, onions, carrots, potatoes, tomatoes, greens, leeks; veal cutlets in a simple sauce of fresh tomatoes, capers, garlic, and lemon; veal short ribs in homemade barbecue sauce. BLTs! Crock pot pork loin roast with freshly dug potatoes, crispy kale, and sweet corn if you’re lucky. Add fresh tomatoes with queso fresco and basil for the simplest and happiest-making salad.  Fresh pears and cottage cheese for a light lunch? 

Food from our farm and farming neighbors can make warm days and cool evenings sparkle.


Heather and Phil Retberg and their three children run Quill’s End Farm, a 105-acre property in Penobscot that they bought in 2004. They use rotational grazing on their fifteen open acres and are renovating thirty more acres from woods to pasture to increase grazing for their pigs, grass-fed cattle, lambs, laying hens, and goats. Heather is Vice President of Halcyon Grange #345 and writes a newsletter for their farm’s buying club of farmers in her area and has generously permitted us to share some of their columns with Grangers. Visit the Quill’s End Farm Facebook Page for more information.

View from the Farm – September 2023

Webmaster’s note: The format of this column has changed a bit, with all of the Quill’s Endians participating at various times and in various ways! This month’s column is written by Phil.

When Things Break Down…

There are seasons when everything seems to break down.  In nature, in societies, and with equipment, stressed systems eventually give.  So it has been with equipment at Quill’s End this year.  Being beings of few means, we rely more on our resource and sagacity during such seasons.  This, too,  has fallen short this summer.  Our tractor (1989), which already displayed uncommon character, has sat idle at far too regular intervals waiting for proper attention. 

We have taken our cues and are refining our mechanical skills, such as they are, to meet the moment.  Animal husbandry, as we practice it, does not require daily usage of steel, diesel, and hydraulics, but they do come in handy to move, crush, turn, spread, mow, and transfer when needed.  As the season wears on, the need for a working machine, having oft been broken when needed, becomes more pressing.  It occurs to me that machinery only goes awry while you are using it, whereas the opposite applies to living beings.  The inanimate objects in our lives can only display character when in use; living beings can display character even while at rest.

Astrid was born on a cold November day 5 years ago.  A daughter of Teeter and Freddy, she was immediately destined for incomparable character.  Marked by a white star on her forehead,  her name was her destiny as well.  I had to save writing about her for last, as the words to describe her are more complicated.
 

A magnet for human attention, Astrid is usually the first in any given paddock to approach.  She demands attention and gets it as her coloring, health, and shiny coat endear even the most inexperienced bovine observer to her.  Oh, but it doesn’t stop there.  She loves proper attention, and scorns being slighted.  She can come to the barn in a mood for perceived slights, discomfort, or…nothing at all.  She will refuse to be milked until such efforts are made to mollify her and assure her of most favored status.

Having her is a pleasure as her personality brims over and spills out when interacting.  Her health and vigor makes you think you know what you are doing.  She is a one of a kind that you’re OK with, as a barn full of Astrids would probably be unmanageable.  There is only so much farmer to go around.


Heather and Phil Retberg and their three children run Quill’s End Farm, a 105-acre property in Penobscot that they bought in 2004. They use rotational grazing on their fifteen open acres and are renovating thirty more acres from woods to pasture to increase grazing for their pigs, grass-fed cattle, lambs, laying hens, and goats. Heather is Vice President of Halcyon Grange #345 and writes a newsletter for their farm’s buying club of farmers in her area and has generously permitted us to share some of their columns with Grangers. Visit the Quill’s End Farm Facebook Page for more information.

View from the Farm – August 2023

Webmaster’s note: The format of this column has changed a bit, with all of the Quill’s Endians participating at various times and in various ways! This month’s column is written by Phil.

She’s an Easy Keeper!

This week, I was reminded of the age-old acronym KISS.  Keep it simple, stupid.  For some time now, my main form of transportation has been misbehaving, and even a short to the mechanic’s shop this week drive provided a massive dose of adrenaline. 

Since my appointment with the mechanic was scheduled three weeks after my phone call, I had time to research, troubleshoot, and possibly save some money by doing some of the work myself.  The more modern the vehicle, the deeper the rabbit hole of sensors and components.  My little Toyota Tacoma is a 1996, and fortunately, still has a fair amount of mechanical, rather than electrical, components.  I should have concentrated on corrosion instead of sensors, it seems.  My research complicated a problem fixed by a professional with WD40.

I was flabbergasted when, after a harrowing drive to the mechanic shop on Wednesday, they called with a fix mere hours later.  Thank God for knowledgeable professionals.  Mechanics are a mystery to me.  I lack the patience for discovery and the mechanical sense that clicks so easily in their minds.

It is that “click” that sets an individual apart in any field.  Sometimes, creatures just intuit a skill.  Cows as well as humans.  True in fields of pasture as well as mechanical fields.  Ariel is like that.  She is just three and on her first lactation as a dairy cow, a novice in her career.   Yet, she is the essence of a dairy cow…she embodies it.

Born from Pippin, of whom I wrote three weeks ago; and sired by Hughbert, the mellowest bull we have ever had, Ariel has been eager to please and unwilling to make a fuss from day one.  She goes about her business with class and skill, no matter what you ask of her.

She calved last fall when we had too much milk and were trying to sell a few cows to even out the supply-demand cycle.  We felt we had to list her for sale along with some other difficult choices.  We are glad no one bought her. 

She raised three veal calves for a few months and then willingly came into the milking parlor to provide you all with dairy products.  This would not be an easy transition for many cows.  She would melt into a larger herd, but is all too happy to be treated to royal care here at Quill’s End, where we can seek her and her wonderful, willing personality out and value the ease she provides us. 

Old-timers would call her an “easy keeper” and I am beginning to understand just what that understated metaphor means, thanks to Ariel.


Heather and Phil Retberg and their three children run Quill’s End Farm, a 105-acre property in Penobscot that they bought in 2004. They use rotational grazing on their fifteen open acres and are renovating thirty more acres from woods to pasture to increase grazing for their pigs, grass-fed cattle, lambs, laying hens, and goats. Heather is Vice President of Halcyon Grange #345 and writes a newsletter for their farm’s buying club of farmers in her area and has generously permitted us to share some of their columns with Grangers. Visit the Quill’s End Farm Facebook Page for more information.