The AARP Fraud Watch Network™ Helpline (877-908-3360) has seen a spike in “recall scams.” In these schemes, perpetrators send a message claiming that a product you purchased has been recalled because of a safety issue.
The message looks official and urgent, often appearing to come from a trusted retailer like Amazon, Costco, or Walmart. It may include language such as, “To ensure your safety and process your full refund without delay, please sign in to your account through the official website and review your order below.” The link provided, however, is fake and designed to steal your personal information.
If you receive a message like this, don’t click. Instead, go directly to the company’s official website or app and check your account there. You can also confirm real recall information through the U.S. Consumer Product Safety Commission at cpsc.gov/Recalls.
Most legitimate recalls advise consumers to stop using the product rather than asking them to take immediate action.
Fraud affects every generation, and AARP Fraud Watch Network is helping people fight back—one community at a time. By learning together and sharing information, we can better protect one another.
Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.
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