Fraud Watch- Airline Call Center Scams

MSG Communications Resources Logo
Reprinted with permission from AARP’s Fraud Watch Network.

With the holiday travel season fast approaching, scammers are poised to capitalize on travelers needing help with last-minute flight changes and cancellations. Donโ€™t let  fake customer service  derail your trip โ€“ or drain your wallet. Hereโ€™s a few things you should know to stay ahead of airline call center scams.

Just because an airline customer service helpline number appears at the top of internet search results doesnโ€™t mean itโ€™s legitimate. Fraudulent numbers often surface in search results, and scammers constantly find new ways to make their numbers appear first. To avoid this risk, download your airlineโ€™s official app. In addition to providing the airlineโ€™s verified 800 number, the app delivers real-time flight notifications and other important updates.

Be on the lookout for red flags, such as aggressive tactics pushing you to buy a ticket immediately because โ€œthe price will go up.โ€ And if your flight is canceled, you usually do not need to pay to be rebooked. Any โ€œagentโ€ requesting a credit card to do so is likely after your money, not your flight.


Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

AARP Fraud Watch Network

Need a scam prevention speaker for your group? Click the link to fill out the AARP online form or email me@aarp.org.

View from the Farm – December, 2025

Webmaster’s note: The format of this column includes all of the Quill’s Endians participating at various times and in various ways! Phil writes this month’s column.

Why Three Acres?

I’ve been listening to some interviews with notable farmers and local food activists. The podcasts, put on by The Real Organic project, showcase the contrarian nature of people that belong to and love a place.

There is inherent in soil care a touch of philosophy, an outcropping of the results seen and unseen. The results are immediate and take lifetimes, so agrarians must, as Wendell Berry writes, count the humus as gain.

An interview with the late Michael Phillips, an orchardist and author from New Hampshire, reminded me again that the language of farming needs to change. His use of the term “radical diversity” in nurturing his orchard is foreign to the current agricultural monoculture model which drives the vast majority of the production in our country. His three-acre orchard contains 120 varieties of apples. The under story of his orchard received as much care as the fruit producing (income producing) over story. 

When asked why three acres, his answer was about stewardship, not markets, income, or demand. He could properly take care of three acres of trees…so, three. I wonder if he would have liked more orchard, but his place and his stewardship limited him.

He relied on natural food stores and an apple CSA to sell his apples, eschewing the wholesale market that drives overproduction and the destruction of our farmlands and farmers. He shared his lifetime of knowledge in his books and in workshops, hoping, no doubt, to inspire the care in more folks. We need those folks as we move forward in addressing the myriad of issues surrounding our current agricultural circumstances.

The most vital part of agricultural reform is you. Nourishing, delicious, local food only exists when people make the concerted effort to patronize the local producers with business, encouragement, and an evangelical fervor. We need creative eaters with pantries and refrigerators that are filled with neighbors’ produce. We need systems that bypass consumer culture and benefit eaters and farmers rather than commodity traders and poison vendors. Farmers need you in their overall picture as we tend our places because it is an honor, as well as a responsibility to feed you, and… feed you well.


Heather and Phil Retberg and their three children run Quill’s End Farm, a 105-acre property in Penobscot that they bought in 2004. They use rotational grazing on their fifteen open acres and are renovating thirty more acres from woods to pasture to increase grazing for their pigs, grass-fed cattle, lambs, laying hens, and goats. Quill’s Endians are members of Halcyon Grange and publish a newsletter for their farm’s buying club of farmers in her area and generously permit us to share some of their columns with Grangers. Visit the Quill’s End Farm Facebook Page for more information.

Exploring Traditions – December, 2025

Meandering Around the Grange Way of Life


By Walter Boomsma, Guest Columnist

May I Incite you? (Part two)

This monthโ€™s column is a bit of an โ€œop-ed.โ€ My October column challenged the use of the word โ€œInciteโ€ in the installing officerโ€™s charge to the Steward during officer installation.

I also confessed to being a wordsmith. Lynn Van Note of Parkman Grange sent this reply.

While meandering through the recent State Grange Bulletin, I happened upon your โ€œExploring Traditionsโ€ column.

I think the word โ€œinciteโ€ was used deliberately:

During the 1800s, the word was used with the same general meaning it has today. For example, in the 1828 edition of the American Dictionary of the English Language by Noah Webster, “incite” is defined as:

  • To move the mind to action by persuasion or motives presented; to stir up; to rouse; to spur on”.
  • “To move to action by impulse or influence.
  • “To animate; to encourage.ย 

A notable example of its use in that era is in the context of the “Slave Bible” from the 1800s, which omitted passages that might “incite rebellion” or inspire liberation among enslaved people. This demonstrates that the word carried the connotation of encouraging significant, sometimes negative or rebellious, action, which is consistent with modern usage. 

Although the word has tended to go negative more recently, I think it had a more rousing, encouraging aspect โ€” to incite the mind to the point of action, whether good or bad.(But, of course, Thomas Paineโ€™s writings certainly did โ€œinciteโ€ those damn colonists to rebellion.)

In replying, I noted that we really didnโ€™t disagree, but the discussion does raise an interesting question. When we talk about โ€œupdatingโ€ the language of the Ritual, what guidelines do we follow? For example, in defense of Lynnโ€™s point, changing the word โ€œinciteโ€ might significantly change the meaning (and appropriateness) of the Ritual itself. How say you? Do we want the steward inciting people? Sometimes the question is more important than the answer. Questions mean weโ€™re thinking, not just parroting the words weโ€™ve been given.

We can surely agree, the Ritual gives us much to think about. I donโ€™t know the word count for the installation of officers, but weโ€™re discussing just one word of it. Itโ€™s tempting to adopt that perspective and flip a coin, but do we really want to subscribe to Ritual thatโ€™s based on the flip of a coin?

I hope itโ€™s obvious this is a friendly, civil discussion. And I canโ€™t resist noting itโ€™s proof that people really do read the Bulletin!


Any degree or ritual quotations are from the forty-seventh edition of the 2023 Subordinate Grange Manual or the most recent edition of the Pomona Grange Manual. The views and opinions expressed in “Exploring Traditions” are those of the author and do not necessarily reflect the official doctrine and policy of the Grange. Information about the book “Exploring Traditionsโ€”Celebrating the Grange Way of Life” can be found at http://abbotvillagepress.com, on Mr. Boomsma’s Amazon Author Page, or by contacting the author.

Membership Moments

Rick Grotton

By Rick Grotton,
Membership Committee Director
207 582-5915

With all the chaos in our country, the Grange needs to step up and help those in need. We need to work as one and become stronger. The Grange needs to keep its reputation as a safe place to go, with helping hands and friendly people.ย  Our communities need us more than ever, so we need to be ever so vigilant.ย  We need to let our communities know we are there for them. After all, isn’t that the Grange way?

Keep in contact with others, schedule events helpful to the people, such as a free clothing drive, craft fairs, dinners, lunches, card and game nights, and other social events. It only takes a smile to make someoneโ€™s day. Grangers are givers. Grangers are helpers. Grangers care.

To attract new members, we must always be on our โ€œAโ€ game. Be positive, smile, lend a helping hand, listen to others; their concerns and needs. Our communities need us more now than ever, so reach out! Remember why you joined the Grange and why you still belong.ย  Having been a Grange member for 40 years, I am truly grateful for all the Grange has provided me with: love, lasting friendships, and the opportunity to make a difference. As has been said, you get out of something what you put in and much more. Tell your story.

As the new year approaches, what changes need to be made? Will the Grange strive to work easier (not always harder) to gain membership, to be a factor in our communities, a name that all will trust, and most of all, visible to others? YOU can make it happen. YOU can be a factor. YOU CAN MAKE A DIFFERENCE!

Happy Holidays to all.

Community Service/FHH – December 2025

By Brenda Dyer, MSG Community Service/FHH Director
(207) 608-9193

Every Grange has started the Community Service Projects. Please keep an individual form for each project. I am waiting on National Grange as to whether book reports will be sent to National or if they will just be sent to the state report.

Family Health and Hearing

Plan or help with family things to do in the community

  • sponsor a blood drive, mittens, hats and scarves for community,
  • sponsor a workshop on hearing. Check with the community about free hearing tests.

Enjoy the rest of Autumn and the upcoming Winter. Merry Christmas and a Happy, Healthy 2026!

Grange Today! 12-12-2025

The Newsletter of the National Grange

Articles in this edition include:

  • A Year of Momentum: The National Grangeโ€™s 2025 Year-in-Review
  • โ€œWhat does the Grange mean to you?โ€
  • Rural Life Initiative: A Year of Impact
  • Save the Date: Strategies to Strengthen Our Communities webinar seriesโ€œ
  • Support the Grange Foundation through the Common Routes Challenge
  • Grange Heirloom for December
  • Hamp Watch: Catching up with the National Grange President
  • Recipes from the Heartland
  • Watch Out for Fraud While Holiday Shopping
  • Member Benefit: Choice Hotels
  • Grange Store: #GrangeStrong Socks

Click the button below to read and/or subscribe to Grange Today!


Note that all recent issues are available on the National Grange Website. To save server space, we only post the table of contents on the MSG Website.

Fraud Watch- Preventing Holiday Package Thieves

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Reprinted with permission from AARP’s Fraud Watch Network.

With holiday shoppingโ€”and shippingโ€”comes the risk of package theft. Thieves โ€” often called โ€œPorch Piratesโ€ โ€” steal millions of packages from American doorsteps each year, totaling billions of dollars in merchandise. You can help protect your deliveries with a few simple steps.

Opt into delivery alerts, allowing you to track your package and know exactly when items arrive. If you wonโ€™t be home, ask a trusted person to pick it up, or instruct the delivery person to place it out of sight.

Consider requesting a signature upon delivery to ensure your package is handed to someone directly. You can also use alternative pickup options, such as ship-to-store or secure locations offered by major retailers and delivery services.

If youโ€™re going out of town, ask USPS, FedEx, or UPS to hold your mail and packages until you return. USPS can hold mail for up to 30 days, and FedEx and UPS offer similar vacation hold options.

Stay informed and work with your neighbors. Agree to watch out for each otherโ€™s deliveries and offer to take in mail when needed. Community resources like Nextdoor.com, Crime Stoppers, and social media updates from local law enforcement can also alert you to porch piracy in your area.


Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

AARP Fraud Watch Network

Need a scam prevention speaker for your group? Click the link to fill out the AARP online form or email me@aarp.org.

Mill Stream Serves Food Bank

“And you shall have some pie!”

Mill Stream Grange members (l-r) Jill Sampson, Rosie Baker, and Debbie Lavender presented the Grange’s annual Thanksgiving donation of cranberry sauce and makings for pumpkinย pies to the Mt. Vernon area food bank on Saturday, November 15.ย 

Mill Stream Receives Diamond Grange Award

At the State Grange conference awards night on Friday, Oct. 17, 2025, Maine State Grange Master Sherri Harriman (r) presentedย  ย The National Grange “2025 Diamond Grange in Action”ย  award to Mill Stream Grange Master Jill Sampson, who accepted on behalf of Mill Stream, one of two Granges in Maine recognized for achieving the title.ย ย 

Fraud Watch- Common Holiday Scams

MSG Communications Resources Logo
Reprinted with permission from AARP’s Fraud Watch Network.

The holiday season usually means fun with friends and family, goodwill and giving. Unfortunately, it’s also a prime time for cybercriminals to perpetrate fraud. Here are some common holiday scams to look out for this holiday season:

Online shopping scams. Criminals create professional-looking websites and ads promoting popular items at steep discounts, but what you receive may be different than advertisedโ€”if you receive anything. Be cautious of unusually low prices and avoid clicking on ads in emails, texts, or social media. For safer shopping, go directly to a trusted retailerโ€™s website or app and pay with a credit card for stronger protections.

Delivery scams. As holiday packages crisscross the country, scammers send out phishing emails and texts that appear to be from UPS, FedEx, or the U.S. Postal Service, notifying recipients about incoming or missed deliveries. Links lead to fake sign-in pages that request personal information, or to sites that may be infected with malware.

Gift card scams. Criminals steal gift cards in bulk from store racks, collect the information from the card, and return them to the  rack for unsuspecting buyers. When the gift card is bought, criminals immediately drain the money. It is safer to buy cards that are kept behind the counter, or directly from the retailerโ€™s site.


Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

AARP Fraud Watch Network

Need a scam prevention speaker for your group? Click the link to fill out the AARP online form or email me@aarp.org.