Tag: AARP Fraud Watch

Artificial intelligence (AI) is making it even easier for criminals to steal people’s money, and American’s anxiety is rising. Concern is especially high around financial services, where scammers can use deepfake technology — AI-generated audio and video — to impersonate people and hack into bank accounts.

To help tackle the problem, AARP endorsed the Senate’s bipartisan Preventing Deep Fakes Scams Act and a companion bipartisan bill in the House. The bill would establish a dedicated federal task force to examine the positive and negative impacts of AI on the financial services industry.

The panel would include industry representatives, AI experts, and others. It would be charged with examining how criminals use AI in financial scams and how the industry can leverage the technology to better detect fraud and stay ahead of scammers. The bill would also require the task force to explore the use of AI in the financial sector to detect fraud and to work on interagency solutions.

Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

Here are three important things to know about fraud right now.

First, most scams today are often run by highly organized international criminal networks, not  individuals acting alone. These mafia-style organizations use stolen money to fund abusive criminal activity around the world, including Southeast Asian fraud compounds that rely on human trafficking, forced labor, and torture. Fighting scams isn’t just about protecting your life savings, it’s also about cutting off funding to these inhumane and violent organizations.

Second, just as you take steps to protect your health or home, you can take steps to safeguard your finances. This means taking actions like blocking unknown callers, using strong and unique passwords for every account, enabling two-factor authentication on your online accounts freezing your credit, checking your credit report regularly, and shredding documents that contain personal information.

Third, if you do fall victim, report the crime, as fraud is notoriously underreported. Reporting isn’t just about helping authorities catch criminals. It also helps expose the true scale of the problem and the need for fraud-fighting resources. The AARP Fraud Watch Network recommends reporting to your local police to create an official record and to the FBI’s Internet Crime Complaint Center at IC3.gov.

Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

Following extreme weather events, dubious contractors and outright scammers descend on affected communities, offering quick, cheap fixes. They canvas neighborhoods in search of “work” that they may or may not even attempt to do—often, specifically targeting older homeowners.

Before any disaster, it’s a good idea to call your insurance company to clarify your coverage and ask any questions you might have. Investigate before hiring a contractor and check the vehicle of any contractor who arrives unsolicited for a business name, phone number, and their state contractor license number. You can also look businesses up on the Better Business Bureau (BBB) and other consumer review sites to double check.

Not everyone who shows up after a storm is there to help you rebuild. Take your time, ask questions, and know that you are not alone.

Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

Keeping up with the latest scams and all the red flags that warn us of each one is exhausting. Scams constantly evolve, and each comes with its own red flags to remember. But some warning signs apply to a wide range of scams, and recognizing them can help you to react safely.

Most scams come at us with three elements: unexpected contact, a surge of emotion, and a sense of urgency. Together, these elements form a “trigger” for a safe response. Many of us learned as children that if our clothing caught fire (the trigger), our response should be to “stop, drop, and roll.” The safe response for scams is to take an “active pause.” The active pause is a deliberate act that allows us to move away from an emotional response and engage with logic.

With the active pause, we can reflect on what we might know about the situation confronting us. Is this something I have heard about before? Does the scenario make sense? Is there some way I can verify the communication? In the end, the active pause can help us recognize the scam and protect our money and sensitive information.

Know the triggers, know the response: Pause. Reflect. Protect.

Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

Most of us appreciate when we can talk to a real person about an issue or concern with a company, and what better way to find customer service than to search for it online? Criminals are well aware of this tendency and take advantage of it. Customer service scams often involve criminals setting up fake web pages and phone numbers to impersonate legitimate businesses. They buy online ads to appear high up in a search list, and answer incoming calls pretending to be friendly customer service agents of a particular company. Perpetrators also send phony text and email messages and post on social media, impersonating customer service for major brands.

The next time you are looking for an organization’s customer service number, log into your account if you have one or find it on a prior statement. If you go online to find it, be sure to type the company web address directly into your browser rather than doing a search.

If you’ve been targeted by a customer service scam, report it to the company involved through contact information on the company’s official website. If you are a victim, report to local police or the FBI’s Internet Crime Complaint Center.

Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

Travel scams are heating up just in time for summer, from bogus deals to fake booking sites and other schemes. Here is how to spot some of the most popular vacation scams.

Scammers often create fake vacation rental listings, then pressure you to pay upfront through wire transfers, gift cards, or other hard-to-trace methods. If a host asks you to pay outside the platform, it’s a scam.

Be skeptical of steeply discounted offers and use a credit card for stronger fraud protection. If something feels off, take the time to verify before making any payments. Also, learn about any new-to-you travel site before booking by searching the company’s name along with the word “scam” or “complaint” or “review” to read about other people’s experiences.

Be a fraud fighter! If you can spot a scam, you can stop a scam.

Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

To protect yourself, protect your Medicare number. Don’t share it with anyone who contacts you out of the blue. Be wary of offers for free medical equipment or services that you are told Medicare will cover. The only equipment or services Medicare will cover are those that are prescribed by your doctor.

Review your Medicare statements regularly and report anything suspicious to your medical provider. If your concern persists, contact Medicare at 1-800-MEDICARE.

Be a fraud fighter! If you can spot a scam, you can stop a scam.

Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

The impact of elder financial abuse is profound. While abuse can come from known perpetrators like caregivers or family members, scams carried out by strangers are also a major threat. In fact, the Federal Trade Commission estimated that criminals stole as much as $61.5 billion from adults age 60 and over in 2023 alone. With World Elder Abuse Awareness Day coming up on June 15, it’s a timely reminder that we can take steps to prevent the financial exploitation of older adults.

Encourage older adults in your life to add a trusted contact to their financial accounts. This person won’t have access to make transactions but can be notified if there’s suspicious activity or if the account holder can’t be reached.

Freezing credit is an important way to prevent unauthorized accounts from being opened in their name. Additionally, help reduce exposure to phone-based scams by setting up robocall and text message blockers through their mobile carriers or reputable apps.

Small actions like these can go a long way to protecting the financial well-being of older adults and ourselves.

Be a fraud fighter! If you can spot a scam, you can stop a scam.

Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

If your phone’s been lighting up with messages saying you owe a road toll, you’re not alone. Criminals are blasting out fake texts pretending to be from government agencies or toll services. Their goal? To scare or rush you into clicking a link, handing over personal info or making a payment.

Here’s what you need to know: legitimate toll agencies don’t collect payment via text message, and they won’t threaten you over a missed toll.

If you get a message about unpaid tolls, do not respond or click on any links—even if it looks legit. Instead, check your account using the state tolling agency or transponder company’s legitimate website or phone number—not information from the message.

Be a fraud fighter! If you can spot a scam, you can stop a scam.

Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

QR codes are everywhere – from restaurant menus to package tracking. But where there is innovation, there are criminals exploiting them for fraud. QR codes are now being used by scammers to lead you to phishing websites, where they may steal sensitive details like banking info, login credentials and more.

Before acting on a QR code in the real world, check for signs of manipulation (a sticker over the original QR, for example). And you don’t have to use a QR code – if you’re at a restaurant, ask for the printed menu. Also, look at emailed or texted QR codes with suspicion; the point of them is to link you to a website when you’re not otherwise online.

Just like when clicking links, it is important to use caution when scanning QR codes to ensure the source is trustworthy.

Be a fraud fighter! If you can spot a scam, you can stop a scam.

Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.