Tag: Fraud Alert

With the holiday travel season fast approaching, scammers are poised to capitalize on travelers needing help with last-minute flight changes and cancellations. Don’t let  fake customer service  derail your trip – or drain your wallet. Here’s a few things you should know to stay ahead of airline call center scams.

Just because an airline customer service helpline number appears at the top of internet search results doesn’t mean it’s legitimate. Fraudulent numbers often surface in search results, and scammers constantly find new ways to make their numbers appear first. To avoid this risk, download your airline’s official app. In addition to providing the airline’s verified 800 number, the app delivers real-time flight notifications and other important updates.

Be on the lookout for red flags, such as aggressive tactics pushing you to buy a ticket immediately because “the price will go up.” And if your flight is canceled, you usually do not need to pay to be rebooked. Any “agent” requesting a credit card to do so is likely after your money, not your flight.

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Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

With holiday shopping—and shipping—comes the risk of package theft. Thieves — often called “Porch Pirates” — steal millions of packages from American doorsteps each year, totaling billions of dollars in merchandise. You can help protect your deliveries with a few simple steps.

Opt into delivery alerts, allowing you to track your package and know exactly when items arrive. If you won’t be home, ask a trusted person to pick it up, or instruct the delivery person to place it out of sight.

Consider requesting a signature upon delivery to ensure your package is handed to someone directly. You can also use alternative pickup options, such as ship-to-store or secure locations offered by major retailers and delivery services.

If you’re going out of town, ask USPS, FedEx, or UPS to hold your mail and packages until you return. USPS can hold mail for up to 30 days, and FedEx and UPS offer similar vacation hold options.

Stay informed and work with your neighbors. Agree to watch out for each other’s deliveries and offer to take in mail when needed. Community resources like Nextdoor.com, Crime Stoppers, and social media updates from local law enforcement can also alert you to porch piracy in your area.

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Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

The holiday season usually means fun with friends and family, goodwill and giving. Unfortunately, it’s also a prime time for cybercriminals to perpetrate fraud. Here are some common holiday scams to look out for this holiday season:

Online shopping scams. Criminals create professional-looking websites and ads promoting popular items at steep discounts, but what you receive may be different than advertised—if you receive anything. Be cautious of unusually low prices and avoid clicking on ads in emails, texts, or social media. For safer shopping, go directly to a trusted retailer’s website or app and pay with a credit card for stronger protections.

Delivery scams. As holiday packages crisscross the country, scammers send out phishing emails and texts that appear to be from UPS, FedEx, or the U.S. Postal Service, notifying recipients about incoming or missed deliveries. Links lead to fake sign-in pages that request personal information, or to sites that may be infected with malware.

Gift card scams. Criminals steal gift cards in bulk from store racks, collect the information from the card, and return them to the  rack for unsuspecting buyers. When the gift card is bought, criminals immediately drain the money. It is safer to buy cards that are kept behind the counter, or directly from the retailer’s site.

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Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

The holiday deals are already rolling in, but not every offer you see online is the real deal.

Fraud criminals often create websites that look professional and offer big discounts on popular items.  But after you pay for the item, the product you receive might be of poor quality, not what was advertised, or it never arrives at all.

Be cautious of any online offer that’s priced way below what other retailers are charging. The safest way to shop is by using trusted retailers’ apps or typing their website directly into your browser — not by clicking links from texts, emails, or ads.

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Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

Social media can make it feel like we’re closer than ever to our favorite celebrities. But if a musician, actor, or athlete you admire suddenly sends you a private message, don’t get starstruck—get skeptical. It’s almost certainly a scam.

That personal attention isn’t coming from the celebrity. It’s from a criminal impersonating them or someone close to them. These scammers build trust through private messages, tailoring their approach based on your responses, sometimes turning it into a romance scam or a charity scam. The story may change, but the goal is always the same – to steal money and personal information. 

Advances in artificial intelligence (AI) are making these scams even harder to spot. Criminals can now mimic voices, alter photos and craft polished messages without the spelling or grammar mistakes that once were red flags. Some even create fake ads or livestreams featuring celebrities who appear to endorse products or causes.

Enjoy following celebrities online, just remember that engaging with their posts can make you more visible to scammers. If an unexpected message sparks high emotion (like excitement) and involves urgency, let that be your signal to disengage because it’s likely a scam.

Report fake celebrity accounts or impostors directly to the social media platform. If you’re the victim of a scam, report it to law enforcement and insist on a record in case of possible future restitution.  

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Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

According to the Federal Trade Commission, more money is reported stolen through fraud originating on social media than by any other method of contact. Reports to the AARP Fraud Watch Network Helpline show a rise in scams on TikTok. Many are recycled fraud tactics with a social media twist. Here are three ways to help protect yourself.

Check your privacy settings. Limit who can see your posts and which apps can access your information.

Be skeptical of direct messages. Scammers often pose as celebrities, influencers, or even friends to request money, solicit “donations,” or promote fake investments. Red flags should go up if a friendly conversation turns into mentorship or romance that offers “investment” advice involving cryptocurrency.

Shop carefully on social platforms. TikTok Shop, Facebook Marketplace, and similar sites can host scams where products are misrepresented, poor quality, or never delivered. Review seller ratings, be wary of prices that seem far below market value, and use a credit card for the best protection.

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Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

Veterans Day, celebrated each year November 11, is a time to honor the service and sacrifice of those who have served in the U.S. armed forces. It’s also a reminder of the need to protect veterans beyond their time in uniform.

Earlier this year, AARP surveyed veterans and active-duty military service members to learn more about their experiences and concerns around fraud. The findings reveal that veterans face a higher risk of fraud and are often targeted with tactics related to their military background, benefits, or deep sense of trust.

Nearly four in ten veterans, representing more than 7.5 million people, say they’ve received solicitations from someone pretending to be from the Department of Veterans Affairs or another government agency. About 28%, an estimated 5.5 million veterans, believe their veteran status made them a target.

While many veterans are already taking steps to stay safe online, more than one in three say there aren’t enough resources available to help protect them. That’s where the AARP Veterans Fraud Center comes in. This online education and resource hub helps veterans, service members, and their families learn how to spot and avoid scams.

Learn more about this research and the work AARP is doing to support America’s veterans at aarp.org/vetsfraudcenter.

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Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

In August, AARP testified before the U.S. Senate Special Committee on Aging to spotlight a growing threat to Americans: fraud carried out by transnational organized crime groups. Operating openly abroad, these networks are draining billions of dollars from victims, local communities and economies every year. Older adults are navigating a minefield of increasingly sophisticated scams that threaten not only their lifetime savings but even their homes, independence, and health. Money that was saved for retirement is instead supporting illicit activity around the world.

AARP is urging lawmakers to step up and strengthen fraud prevention through legislation. With AARP’s support, several states have taken action, drafting or passing laws that target real estate and romance scams, cryptocurrency kiosk fraud, suspicious financial transactions and gift card theft.

But it’s not just about changing laws – it’s about changing the culture around fraud. AARP continues its work to change how we talk about and think about fraud victims; see aarp.org/saythis. Across the country, our state offices and volunteers are leading or joining local efforts to create task forces bringing together law enforcement, attorneys general, regulatory agencies, bank tellers and nonprofits to work together on addressing fraud. If you’re interested in joining over 1,000 AARP fraud fighter volunteers engaged in these and other activities to fight fraud, email us at fwn@aarp.org.

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Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

Nearly all of us use social media to stay connected with friends and family. Unfortunately, scammers use social media to connect with us, too. Before accepting a friend request on your social media platforms, keep these tips in mind to protect yourself from scams.

Fraud criminals are adept at copying people’s social media profiles to impersonate them. Indeed, Facebook reportedly shut down more than one billion fake accounts in the third quarter of 2024 alone. Criminals use cloned accounts to reach out to the actual person’s friend list for nefarious reasons: to fake a problem they need help with, to access sensitive information, or send out malicious links to the real person’s friends. To make sure you are hearing from the person and not a clone of that person’s profile, double-check that you are not already friends with them. If not, reach out if you can to the person by phone, email, or text to confirm that the request is real.

Finally, adjust the privacy settings of your account to limit who can see your posts and your profile details. Information like your workplace, school, or hometown can all be used by scammers to build convincing cloned accounts and target your network.

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Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.

Fraud today is largely run by sophisticated, large-scale operations led by transnational crime groups, stealing an estimated $158 billion from Americans in a single year. This is not just a consumer education issue — it’s a national security threat that demands urgent attention.

That’s why AARP has joined the Aspen Institute Financial Security Program’s National Task Force on Fraud and Scam Prevention. Alongside more than 80 organizations — including financial institutions, technology companies, law enforcement, federal agencies and consumer advocates — we helped launch a proposal for the first ever national fraud strategy that lays out a blueprint for stronger, coordinated action to combat fraud.

This strategy marks a shift from fragmented efforts to a coordinated defense and is a critical step forward with clear pathways for government and industry to work together to establish a whole-of-society response to the fraud threat.

AARP is proud to be part of this effort, and we look forward to working with partners and policymakers to improve collaboration, modernize information sharing and reporting, and enhance law enforcement capabilities in the fight against fraud that harm millions of Americans.

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Report scams to local law enforcement. For help from AARP, call 1-877-908-3360 or visit the AARP Fraud Watch Network at aarp.org/fraudwatchnetwork.